Patient Information

Prior to your surgery…

  • Be sure any required referral/authorization from your PCP to the Surgeon’s office is on file.
  • You will receive a pre-admission phone call from our office. This is to verify your patient information and insurance information. This will also allow us to verify any co-payment requirements. The patient is expected to make any co-payments on the date of service.
  • You will also receive a pre-admission phone call from one of our nurses prior to your surgery. During this call you will be asked about your health and medical history and any concerns or questions you have will be answered. It is important that you follow our eating and drinking instructions. Failure to do so could result in cancellation of your procedure.
  • Pre-admission testing may be required for your procedure. Failure to have the testing done may result in the cancellation of your surgery.
  • If you are on any medication – including over the counter drugs and herbal supplements – be sure to ask your doctor whether or not you can continue taking them. You may need to stop taking certain medication before surgery.
  • Arrange for a responsible adult to accompany you to the Surgery Center and drive you home after your procedure. A responsible adult must be available to stay with you for 24 hours following your surgery. If no one is available to come with you, you must reschedule your surgery.
  • Females of childbearing age should inform their doctor and a nurse at the Center of any possibility of pregnancy.
  • Your doctor should be notified if there is any change in your physical condition such as a cold, fever, or infection prior to your operation.
Advance Directive…
  • New England Surgery Center respects the thinking and process that has gone into creating an Advance Directive but will not honor it during your stay here. The majority of complications that arise from anesthesia or surgery that are performed here are almost always treatable. Therefore, New England Surgery Center believes it would be unethical not to treat an eminently or potentially reversible complication.

On the day of your surgery…

  • Arrive 1 hour before your scheduled surgery. This will allow the staff time to get you ready. You will be interviewed by the nurses, an anesthesiologist, and your surgeon.
  • Bring a list of your medications and dosages to the registration desk.
  • Your co-payment is expected at the time of your surgery. The Center accepts cash, check or major credit cards. Co-payment amounts vary with your insurance plan.
  • Bring your insurance card(s) and a picture ID.
  • If you smoke, try to limit your smoking. This will make your post-operative recovery easier.
  • Do not wear jewelry, body piercings, makeup or perfume and please leave valuables at home.
  • Bring or wear your glasses but do not wear contact lenses as they may get lost, dry out, or scratch your eyes. If you have hearing aides, please wear them.
  • Wear loose, comfortable clothing that can be folded for storage.
  • When all the preparation is done you will be escorted to the operating room, where you will be monitored closely to keep you both safe and comfortable.
After Surgery…
  • After surgery you will be brought to the recovery area where you will continue to awaken fully.
  • You will have to meet certain criteria before you can be discharged (be able to drink, empty your bladder, walk by yourself.)
  • The discharge nurse will discuss your instructions with you and provide you with a written copy.
  • A responsible adult must be present to drive you home and should remain with you for at least 24 hours.
  • Drink fluids and eat lightly for 24 hours. Heavy foods may make you nauseated. You may feel sleepy or lightheaded for several hours following surgery. You may experience a dry mouth or scratchy throat. You may experience general aches, pain or headaches. This is common and you should feel better after a few days. Take advantage of this time to rest.
  • Bathe or shower after surgery based on your surgeon’s instructions.
  • You will be contacted by a nurse a day or two after your surgery to see how you are doing and help answer any questions you may have.
  • If you have any post-operative problems or questions, please call your physician.
  • Either your physician or your physician’s staff is available 24 hours a day, 7 days a week. In an emergency, call 911.
    Call your physician for any of the following:
  • Temperature of 101 degrees or higher, and/or chills
  • Nausea and vomiting that lasts more than 24 hours
  • Increasing drowsiness
  • Worsening pain not relieved by pain medication
  • Increased swelling around the incision
  • Redness around the incision that is spreading
  • Bright red blood or foul-smelling discharge coming from the wound